Service Pricing

Premium tech support without the expense.

Simple competitive pricing that won't break the bank.

Here at Simply IT we want everyone to be able to enjoy the latest in technology but we understand not everyone is a natural at setting it up or using it. That’s why we keep our pricing affordable for all. Let us help solve your IT worries without the big expense.

Pensioner Discount on service work

Pricing current as of 1st January 2024.


All service/support work is charged at $88 inc GST per hour.

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Home User

All service/support work is charged at $99 inc GST per hour.

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All service/support work is charged at $120ex GST per hour.

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Pre-paid Support Hours

Pre-paid blocks of 'usiness IT support hours at a discounted rate. All pre-paid blocks see any ad-hoc support issues billed in ¼ hr increments, a discounted rate applied and pre-paid hours vailed for 12 months.

Pre-paid Hours

(12 month expiry)

Base Rate

(ex GST)

Minimum Charge


$120 hr


5 hrs (5% discount)

$114.00 hr


10 hrs (8% discount)

$110.40 hr


20 hrs (12% discount)

$105.60 hr


In addition to the quoted service/support charge, a ‘call out’ fee or ‘collection/return’ maybe incurred to cover travel to/from your residence or business premises.