Service Pricing

Premium tech support without the expense.

Simple competitive pricing that won't break the bank.

Here at Simply IT we want everyone to be able to enjoy the latest in technology but we understand not everyone is a natural at setting it up or using it. That’s why we keep our pricing affordable for all. Let us help solve your IT worries without the big expense.

Pensioner Discount on service work

Pensioner

All service/support work is charged at $55 inc GST per hour.

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Home User

All service/support work is charged at $66 inc GST per hour.

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Business

Tier 1: All service/support work is charged at $90ex GST per hour.
Tier 2: All service/support work is charged at $110ex GST per hour.

*Tier levels are determined by a number of factors such as network size and complexity, servers, cloud services and unique business setups and configurations. As your business grows we will advise if your tier rate will need to change to support your growth.

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Pre-paid Support Hours

Pre-paid blocks of 'Business Tier 2' IT support hours at a discounted rate. All pre-paid blocks see any ad-hoc support issues billed in ¼ hr increments, a discounted rate applied and pre-paid hours vailed for 12 months.

Pre-paid Hours

(12 month expiry)

Base Rate

(ex GST)

Minimum Charge

Nil

$110 hr

0.5

5 hrs (5% discount)

$104.50 hr

0.25

10 hrs (8% discount)

$101.20 hr

0.25

20 hrs (12% discount)

$96.80 hr

0.25

In addition to the quoted service/support charge, a ‘call out’ fee or ‘collection/return’ maybe incurred to cover travel to/from your residence or business premises.